This, dear readers, will make every one of you feel a tiny bit better for every minute you’ve ever been on a senseless and agonizing telephone run-around mill courtesy of your telephone company—and a tiny bit times a thousand or so adds up to a lot of feeling better:
Belgium’s much-reviled phone company Mobistar was elaborately pranked by a program on VRT Belgium; the pranksters hid themselves in a steel container, which they had dropped directly in front of the gates of a large Mobistar office at 5AM. The container had a prominent customer service number printed on the side of it — a number which rang the pranksters inside the container — that was promptly called by a series of Mobistar employees who wanted to get the container moved off before 2,000 Mobistar employees reported for work and found the parking lot blocked off.
The pranksters proceed to put the Mobistar employees through a high-art comedic phone hell, disconnecting them, subjecting them to terrible hold music (performed live from within the container on a little synthesizer), gradually ratcheting the misery up in a Dante-worthy re-enactment of every terrible, awful mobile phone company experience.
Our favorite part has the be the live hold music. Or maybe, “Will someone be there between 12 and 7?” Hilarious!
And watch until the end if you can: you won’t regret it.